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The Point, Salem — 24/7 emergency response

Water Damage Restoration in The Point, Salem MA

The Point is one of the districts we cover inside Salem, Essex County. Water damage here follows the pattern of the wider city — more than half of Salem is water, and high tides and nor'easters push harbor water into low streets around Collins Cove, the South River and Derby Street. — and the response is the same at 3am as it is at midday.

Call (857) 766-1755 All of Salem

In The Point the buildings follow the Salem pattern: salem has one of the oldest housing stocks in the country, with 17th- to 19th-century wood-frame houses in the McIntire, Federal Street and Charter Street districts and later infill in North and South Salem. Water can travel a long way from where it entered before anyone notices it in a The Point property, so we extract standing water, dry the structure to a measured reading and document everything for your insurance claim.

The buildings in The Point are close together and often share a water table. Salem is a coastal city on Massachusetts Bay where only about 8.1 of its 18.1 square miles are land, sitting between Salem Harbor and Beverly Harbor at the mouth of the Danvers River, with Salem Neck, Winter Island, Collins Cove and the North, South and Forest rivers cutting through it. When one basement pumps out, it does not change the water sitting under the next one along — which is why a street can flood twice in the same week.

What We Look for in The Point

Local conditions and the building faults behind most of the calls we take here.

  • Salem's 17th- to 19th-century houses in the McIntire and Federal Street districts have stone or brick foundations, cellar flats and old drains that leak in wet weather.
  • Old brick and clay sewer laterals under downtown streets crack over time, letting groundwater and roots in and causing backups in cellars.
  • Gutters that discharge next to the foundation put roof water straight into the The Point basement wall, where it stays.
  • In The Point, homes on the same street often share the same failure points: original supply lines, clay or cast-iron drains, and basements finished decades after the house was built.
  • Sloped lots around The Point push surface water toward foundations and bulkheads, so a blocked outside drain becomes a wet floor inside within a single storm.
  • Roof and ice-dam leaks in The Point usually show up first as a stain on an upstairs ceiling, and only later as sodden insulation and a wet wall cavity.

Services We Run in The Point

Six of the twelve services we provide across Salem, available in The Point day and night.

Areas Around The Point

The Point sits inside Salem. We cover the whole city, including:

All Massachusetts Service Areas

The Point at a Glance

  • District of Salem, Essex County
  • ZIP codes: 01970
  • Emergency cover 24 hours a day
  • (857) 766-1755

The Point Questions

Short answers for this district.

Do you cover The Point?

Yes. The Point is part of our Salem coverage, and Salem is covered 24 hours a day. We also work in Downtown Salem and McIntire Historic District. Call (857) 766-1755 and we will confirm cover for your street.

What causes water damage in The Point?

More than half of Salem is water, and high tides and nor'easters push harbor water into low streets around Collins Cove, the South River and Derby Street. Locally, that is the pattern we see most often in The Point and the rest of Salem.

Can you reach The Point at night?

Emergency response runs 24 hours a day across Essex County. Call (857) 766-1755 at any hour, give the address in The Point, and we will tell you honestly what the current wait looks like.

What should I do while I wait?

Shut off the water at the main valve if you can reach it safely. Keep people out of rooms where water is near outlets or a fuse box. Move valuables and electronics off the floor, photograph everything before it is moved, and do not run a household vacuum over sewage water.

Need a Crew in The Point?

Call at any hour with the The Point address. We ask what is affected, dispatch a crew, and explain what to expect before you hang up.

Call (857) 766-1755 Use the Contact Form

Company details

Licensed and insured · IICRC-certified technicians