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Cambridge, Massachusetts — 24/7 emergency response

Water Damage Restoration in Cambridge, MA

A burst pipe, a failed water heater, a backed-up drain or storm water through a foundation — the response is the same for all of them: get the water out, dry the structure to a measured reading, and document the damage for the claim. That is what we do in Cambridge, day or night.

  • Flooded basements, burst pipes, sewage backups and storm water
  • Extraction, structural drying and moisture readings on every visit
  • Damage documented for your insurance claim

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24/7Emergency line answered day and night
MiddlesexCounty covered from Boston
FreeEstimates and no-obligation quotes

Cambridge lies directly across the Charles River from Boston, with 9.8 percent of its area in water and the river forming its southern and eastern boundary. Cambridge took on much of its present character between 1850 and 1900, when streetcar development along the turnpikes filled the city with wood-frame houses and three-deckers around its squares. We read moisture with meters rather than by touch, because the surface of a floor or ceiling is a poor guide to what is happening behind it.

On a call in Cambridge the first question is always how far the water has travelled. Cambridge lies directly across the Charles River from Boston, with 9.8 percent of its area in water and the river forming its southern and eastern boundary. That is why we read moisture with meters rather than by touch: a floor that feels dry can be sitting on a soaked subfloor, and a ceiling stain is usually the last sign, not the first.

We are called to East Cambridge, Kendall Square, Wellington-Harrington and The Port and the rest of the city — including properties around Harvard University, Massachusetts Institute of Technology and Harvard Square. Coverage continues into Arlington, Belmont, Boston, Somerville and Watertown.

How Water Gets Into Cambridge Buildings

Local conditions we plan around on every job in Middlesex County.

  • Cambridge sits directly across the Charles River from Boston, and riverside blocks in Cambridgeport and Riverside flood when the river rises.
  • Between 1850 and 1900 the city built out along its streetcar lines, leaving dense wood-frame houses and three-deckers with original plumbing.
  • Cambridge and the MWRA share combined sewers, so heavy rain can send sewage and stormwater back up through basement floor drains.
  • Alewife Brook and the Alewife Reservation drain a large upstream watershed, so prolonged rain keeps groundwater high against foundations near Fresh Pond.
  • Freeze-thaw cycles in winter crack pipes in unheated cellars, rear porches and garages of the city's older housing.

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Water Damage Services in Cambridge

Six of the twelve services we run statewide, all handled by the crew that takes your call.

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Where We Work in Cambridge

Districts, ZIP codes and neighboring towns covered on our normal routes.

Neighborhoods and districts we cover in Cambridge

ZIP codes we are called to

  • 02138
  • 02139
  • 02140
  • 02141
  • 02142

Neighboring towns we also cover

Arlington, Belmont, Boston, Somerville and Watertown

Other Massachusetts Areas We Cover

If Water Is Still Coming In

If water is still coming in at a Cambridge property, stop the source at the main valve if you can reach it safely, keep out of any room where water is near outlets or a fuse box, and photograph everything before you move it. Then call — the sooner extraction starts, the more of the building can be dried instead of replaced.

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Reviews from Cambridge customers

Reviews from customers in Cambridge and nearby.

We had water in our crawlspace and didn’t know where to start. The team explained the process clearly, handled the moisture, and gave us tips to prevent it from happening again. Very knowledgeable.

Priya S.Cambridge, MACrawlspace water

As a property manager, I need vendors who communicate. Flood Damage Restoration sends photos, moisture logs, and updates. They make my job easier.

Elena G.Cambridge, MAProperty manager

I called three restoration companies. Flood Damage Restoration was the only one that answered at 11 p.m. They came out that night, gave us an honest estimate, and didn’t try to upsell us. The crew was respectful and cleaned up better than they found it.

James P.Boston, MAEmergency response

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Water Damage Questions in Cambridge

Answers specific to this city. Anything not covered here, ask on the phone.

Do you cover every part of Cambridge?

Yes. We work throughout Cambridge, including East Cambridge, Kendall Square, Wellington-Harrington, The Port, Cambridgeport and Mid-Cambridge, and are called most often to 02138, 02139, 02140, 02141, 02142. Call (857) 766-1755 and we will confirm cover for your street before a crew is dispatched.

What usually causes water damage in Cambridge?

Cambridge sits directly across the Charles River from Boston, and riverside blocks in Cambridgeport and Riverside flood when the river rises. Between 1850 and 1900 the city built out along its streetcar lines, leaving dense wood-frame houses and three-deckers with original plumbing.

How quickly can a crew reach Cambridge?

Crews are dispatched across Middlesex County 24 hours a day, including weekends and holidays. Call (857) 766-1755 with the address and we will tell you honestly where the nearest crew is and what the wait looks like, rather than quoting a time we cannot keep.

Will you deal with my insurance claim in Cambridge?

Yes. We photograph the affected materials, record moisture readings before and after drying, write up a scope of what was wet and what was removed, and speak to your adjuster directly. You approve any work before it starts.

Talk to a Cambridge Crew Now

Emergency line answered 24 hours a day for Cambridge. Give us the address and what you can see, and we will tell you what happens next.

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Company details

Licensed and insured · IICRC-certified technicians