We answer the phone
Emergency calls are taken by people who can dispatch a crew and ask the right questions, not an answering service that promises a callback.
About the company
About Flood Damage Restoration Massachusetts
A Massachusetts water damage company that answers the phone at 2am, tells you what is actually wet, and puts the paperwork in order for your insurer.
Flood Damage Restoration Massachusetts works on one problem: water where it should not be. Burst supply lines, failed water heaters, blocked drains, sewage backups, storm-driven water through a foundation, ice dams leaking into ceilings, and the damp that follows all of them.
The company is based at 1742 Washington St in Boston and covers cities and towns across Massachusetts. Our technicians are IICRC-certified, the company is licensed and insured, and emergency response runs 24 hours a day — because water does not wait for office hours and neither do we.
Extraction, structural drying, dehumidification, air scrubbing, antimicrobial treatment, mold remediation, sewage cleanup, content handling and the documentation that goes with all of it.
How we work
Four commitments that shape every job.
We tell you what we find
Moisture readings, affected materials and what has to be removed are explained on site, in plain language, before anything is agreed.
We document everything
Photographs, moisture maps before and after, and a written scope. If your claim is questioned, the evidence already exists.
We dry to a reading, not a date
Equipment stays until the readings say the structure is dry. Drying is measured, logged and checked again.
Credentials and cover
- 24/7 emergency response — Calls are answered day and night, including weekends and holidays, with same-day dispatch.
- Free estimates — Assessment and a no-obligation quote before any work is agreed.
- We work with your insurance claim — We document the damage, keep moisture records and talk to your adjuster directly.
- Licensed and insured — A registered Massachusetts contractor carrying liability cover.
- IICRC-certified technicians — Drying and remediation carried out to the IICRC standard your insurer expects.
Where we work
Sixty Massachusetts cities and towns across Greater Boston, the North Shore, the South Shore, MetroWest, the Merrimack Valley, Central Massachusetts, the South Coast and the Pioneer Valley, with neighborhood-level pages for the larger cities.
What we do
Twelve services, one crew standard, available 24 hours a day.
Water Damage Restoration
Water extraction, structural drying, and insurance documentation for Massachusetts homes, available any hour of the day.
Learn MoreEmergency Flood Cleanup
24/7 flood water pumping, debris removal, and drying for Massachusetts homes, with records kept for your insurance claim.
Learn MoreWater Damage Repair
Repairs after the water is gone: drywall, flooring, trim, and paint restored so the room looks finished again.
Learn MoreBasement Water Removal
Pumping, extraction, and drying for flooded Massachusetts basements, including finished rooms and crawlspaces.
Learn MoreBurst Pipe & Leak Water Damage
Fast help for burst pipes and hidden leaks in Massachusetts homes, from water extraction through structural drying.
Learn MoreDrying & Dehumidification
Commercial dehumidifiers and air movers to dry walls, floors, and framing, with moisture readings logged for your claim.
Learn MoreMold Remediation
Containment, removal, and drying for mold growth in Massachusetts homes, with direct support on your insurance claim.
Learn MoreSewage Backup Cleanup
Cleanup, sanitizing, and safe disposal after a sewage backup in a Massachusetts home or small commercial building.
Learn MoreStorm & Flood Damage Restoration
Storm and flood cleanup for Massachusetts homes and businesses, from water extraction through drying and debris removal.
Learn MoreCeiling & Wall Water Damage
Leak tracing, controlled drying, and repairs for water-stained ceilings and walls in Massachusetts homes.
Learn MoreResidential Water Damage
Water extraction, structural drying, and claim support for Massachusetts houses, condos, and rental units.
Learn MoreCommercial Water Damage
Water damage response for Massachusetts businesses, with work planned around tenants, access, and operating hours.
Learn MoreTalk to us directly
Emergency line answered 24 hours a day for Massachusetts. Give us the address and what you can see, and we will tell you what happens next.
Company details
- Phone
(857) 766-1755 - Email
[email protected] - Address
1742 Washington St, Boston, MA 02118, United States - Hours
Emergency line answered 24/7.
Office: Mon–Fri, 9 AM – 5 PM
Licensed and insured · IICRC-certified technicians